Research

Influencing factors on turnover intention in clinical dental hygienist

Hye-Jung Choi1   Jung-Hwa Jung2   Geum-Mi Joo2   

Department of Dental Hygiene, Daegu Health College
1Department of Dental Hygiene, Suwon Women's University

Abstract

Objectives: The purpose of this study is to provide a reference material for improving the work environment to reduce the turnover intention of clinical dental hygienists in the future by identifying the problem of the turnover phenomenon of clinical dental hygienists in Seoul and Gyeonggi-do. Methods: The method of this study used the raw data of ‘A Survey on the Current Work Environment of Clinical Dental Hygienists’ from August 29 to September 28, 2017, and 2,974 clinical dental hygienists in Seoul and Gyeonggi-do were finally selected as the study subjects. Results: The results showed that excessive workload, inadequate pay, and hierarchical organizational culture of a workplace were the main factors influencing the turnover intention of clinical dental hygienists, and the lack of welfare system, low wage and practical experience also affected their turnover intention. Conclusions: In order to reduce the turnover intention of clinical dental hygienists, it is important to create a working atmosphere where the members of an organization can freely share and communicate suggestions and improvements, and to pay their salary appropriate to the duties and roles of dental hygienists, and accordingly they will be able to carry out the duties with responsibility for a long time without moving to another organization.

Figures & Tables

Table 1. The difference in turnover intention according to the sociodemo graphic characteristics of the subjects         Unit: N(%)