Journal of Korean Society of Dental Hygiene (J Korean Soc Dent Hyg)
Original Article

Qualitative study on experiences of reality shock of new dental hygienists: exploration of the clinical adaptation process

Department of Dental Hygiene, Kwangju Women’s University

Correspondence to Sang-Eun Moon, Department of Dental Hygiene, Kwangju Women’s University, 61 Yeodae-gil, Gwangsan-gu, Gwangju-si, 62396, Korea. Tel: +82-62-950-3840, Fax: +82-62-950-3841, E-mail: mrsaone@hanmail.net

Volume 25, Number 6, Pages 601-10, December 2025.
J Korean Soc Dent Hyg 2025;25(6):601-10. https://doi.org/10.13065/jksdh.2025.25.6.13
Received on October 23, 2025, Revised on November 10, 2025, Accepted on November 26, 2025, Published on December 30, 2025.
Copyright © 2025 Journal of Korean Society of Dental Hygiene.
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License(http://creativecommons.org/licenses/by-nc/4.0).

Abstract

Objectives: To explore the essence and meaning of reality shock experienced by newly employed dental hygienists in clinical settings and to understand the emotional and environmental factors influencing their adaptation process. Methods: In-depth semi-structured interviews were conducted with 11 dental hygienists with less than one year of clinical experience using Colaizzi’s phenomenological method. The transcribed data were analyzed by extracting significant statements, formulating meanings, and organizing theme clusters. Results: Data analysis idetified 168 significant statements, 45 formulated meanings, and 14 subcategories. These were categorized into five central themes: gap between expectation and reality, interpersonal conflicts and psychological withdrawal, imbalance between effort and reward, adaptation process, and journey towards recovery. Participants experienced anxiety, confusion, and psychological withdrawal due to insufficient systematic support, but gradually adapted through social support and self-directed efforts, regaining their professional identity and pride. Conclusions: Reality shock was identified, not as simple occupational stress, but as a complex process involving adaptation and formation of professional identity. Therefore, structured onboarding programs, mentoring systems, psychological safety networks, and improvements in reward systems and work environments are essential for the stable adaptation of newly employed dental hygienists.

Keywords

Adaptation, Dental hygienists, Phenomenology, Professional identity, Reality shock

Section